Why am I not matched with anyone yet?

Make sure you have responded to all the questions labeled MATCHING Q. There are two ways to do this.

1. The matching questions are at the top of each of the categories, except the last three categories have no matching questions. When you go into your own profile responses, you can see which are labeled matching questions.

2. At your profile page (accessed from your My Account page), notice at the bottom left a circle graph (pictured below). The Profile Completeness circle graph will prompt you toward the next steps to complete your profile. Click on “Top Qs” to start or finish answering the matching questions. If you want to change your response to a matching question, you will be able to later. 

If you’re curious how you’ll be matched with other members, scroll to the end of the Match for Free! page.

How is my privacy protected?

We get it. There’s a lot of personal information in the profile. That’s why we use a memoji instead of a photo. We also ask you not to use your real name as a display name. The chat function on the website allows you to communicate without sharing your contact information until you feel comfortable. See our Privacy Policy.

How is my payment information protected?

Our coding is original. We have avoided use of plugins, which can have cybersecurity risks. We take all standard safety precautions in payment processing. Our webhost GreenGeeks has the latest technology in security features.

Does ICmatch have an app?

Whether you use an Android or iPhone, you can easily add a home screen icon that looks just like other app icons and is a shortcut to a webpage. For an iPhone, in the web browser go to the desired page, tap the Share button (square with up arrow), hit “add to home screen,” then select “add.” For an Android, launch Chrome then go to the webpage you want to make a shortcut to. Tap the vertical ellipses (…) on the screen to open a menu, and then tap “add to home screen.” Alternatively, using the Samsung internet app, go to the webpage you want to make a shortcut to. Tap the menu icon. Tap “add page too” (next to the plus sign). Tap “add to home screen.”