Will I get a notification when a chat message arrives?

Our goal is to keep you informed without flooding your inbox. We know that getting a notification for every single chat message can get annoying, especially when you’re in an active conversation.

To prevent this, we send notifications in two specific scenarios:

  • First chat with a new person: You’ll get an email when you receive a message from a new contact. This ensures you don’t miss an important initial connection.
  • Unread message check-in: If one or more of your messages remain unread for a week, you’ll get a follow-up email. This is a gentle reminder to check your account, without overwhelming you with a barrage of daily notifications.

This approach helps you stay connected to your matches while avoiding email fatigue.