There are two ways to start a direct message:
- From their profile: While logged in, open the user’s profile and locate the “send message” button, typically found to the right of their profile picture. Click this button to open a new chat.
- From the Chats tab: Go to the “Chats” section. Above your existing conversations, you should see an oval search field. Type into this field the display name of the person you want to message. Their image and name should then appear below the search field, allowing you to select it and begin a new chat.